PT Guest House Coordinator

As the Guest House Coordinator, you are responsible for managing all aspects of Guest House operations, assuring the Guest House is properly maintained while providing excellent customer service to guests to assure their stay is comfortable.

The Guest House operates year-round, 7 days a week. This is a part-time position and is set to 999 maximum hours per year. The work hours are dictated by whether or not guests are expected. When guests are expected, the hours are 10:00 a.m. to 2:00 p.m.

In addition to an hourly wage, the Guest House Coordinator has the choice of living in private quarters onsite, along with a complimentary $500 per year on-campus dining allowance.

Responsibilities include:

- Coordinate the guest check-in process which includes working with departments who have invited guests to campus and educating the hosts on the house policy and procedures.

- Perform housekeeping on a daily basis that includes cleaning the guest rooms, bathrooms, public areas and the kitchen, and stocking rooms with necessary supplies.

- Collaborate with Facilities Management on utilizing their teams for heavy cleaning, lawn and garden care, and routine maintenance of the property.

- Coordinate key inventory and delivery to Auxiliary Services.

- Track expenses and assist in preparing the fiscal year Guest House budget.

- Track occupancy daily and prepare occupancy reports through the College reservation system monthly.

Part-time members of the Franklin & Marshall College professional staff enjoy access to all College facilities including dining venues to suit all tastes, free access to recreation and fitness facilities for the employee dependent family members, free access to College libraries, plus free or reduced access to most College performances, lectures, and events, on-site professional development workshops, and health and wellness activities. Discounts are available on Lancaster YMCA memberships, long-term care insurance, and the campus bookstore. Medical benefits are not available to part-time employees.

Requirements:

- Prior customer service and/or facilities management experience is preferred.

- Excellent communication skills and customer service skills are a must.

- High school diploma or GED is required.

- Computer skills, including fundamental Microsoft Office skills, are needed.

- A valid Driver's license is required.

- Must be able to lift 20 pounds on an as needed, frequent basis.

- The ability and willingness to provide excellent service and to work in a collegial manner with students, faculty and staff, and other constituencies is essential.

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

For more information and to apply, please visit www.fandm.edu/jobs.