FACILITATION SERVICES

By definition, facilitation is "the process or making things easier." The NRN provides facilitation services in a variety of contexts involving group interactions:

  • Strategic Planning
  • Updating/Monitoring Strategic Plans
  • Focus Groups
  • Merger explorations
  • Any discussion between two more organizations

The NRN's overall philosophy in providing service is that the "wisdom is in the room." Thus, facilitiation is done from the perspective of the "guide on the side" rather than the "sage on the stage." Consensus is defined as "deciding to move ahead together in a certain direction" rather than "unanimous agreement on all the details." Open-ended questions from a neutral facilitator, coupled with a willingness to keep participants "on task" brings many conversations to successful conclusions.

In addition to those engaging the NRN for strategic planning, organizations that have used NRN's facilitation services include:

  • Ephrata Cloister Associates
  • Leadership Lancaster
  • Lancaster County Juvenile Probation and Parole
  • Lancaster Parking Authority